Cancellation policy

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took or has taken possession of the last goods.

In order to exercise your right of withdrawal, you must inform us (Agrisan Naturprodukte GmbH, Gasteigweg 25, A-5400 Hallein) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached model revocation form for this purpose, but this is not mandatory.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (except for additional charges resulting from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date we receive notification of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this refund. We may refuse to make a refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us or to Agrisan Naturprodukte GmbH, Gasteigweg 25, 5400 Hallein, Austria immediately and in any case within fourteen days at the latest from the day you inform us of the cancellation of this contract. The deadline is met if you send the goods before the end of the fourteen day period. You bear the direct costs of returning the goods. You will only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back).

– To Agrisan Naturprodukte GmbH, Gasteigweg 25, A-5400 Hallein, info@agrisan.at

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only in case of communication on paper)

– Date

(*) Delete as applicable.

Revocation instruction free of charge provided with Trusted Shops legal texter in cooperation with Wilde Beuger Solmecke Rechtsanwälte.